blog landing

BLOG

What To Do If You Catch Your Helper Working A Part-Time Job In Singapore

Summary


  • Helpers cannot legally work for multiple employers in Singapore
  • Stay calm and gather facts before making accusations
  • Communicate clearly and review MOM regulations together
  • Document incidents properly if necessary
  • Seek guidance from a trusted maid agency when handling disputes
  • Prevention starts with clear expectations and open communication


Hiring a helper comes with trust, responsibility, and clear employment rules. But what happens if you discover that your maid is secretly working part-time for another employer?


Recently, a case reported by Channel NewsAsia highlighted the serious consequences of illegal part-time work involving migrant domestic workers in Singapore. The case serves as an important reminder for employers to understand the regulations and know the proper steps to take.


Is it illegal for maids to work part-time in Singapore?


Yes. Under Singapore’s Ministry of Manpower (MOM) regulations, migrant domestic workers are only allowed to work for the employer listed on their work permit.


This means:

  • They cannot take on freelance cleaning jobs
  • They cannot work for friends or relatives
  • They cannot do side jobs during off days
  • Employers cannot “share” helpers with other households


Both the helper and the employer involved may face penalties if caught.


Signs your maid may be doing part-time work


While it’s important not to jump to conclusions, some common warning signs include:


  • Frequently returning home late on rest days
  • Receiving unusual payments or transfers
  • Carrying cleaning supplies outside of normal duties
  • Mentioning other homes or “clients”
  • Sudden secrecy around schedules or phone activity


Communication should always come first before making assumptions.


What should you do if you suspect it?


1. Stay calm and gather facts


Avoid confrontation or accusations immediately. Misunderstandings can happen, and it’s important to approach the situation professionally.


Ask questions respectfully and clarify:


  • Where they have been going
  • Whether someone asked them to help elsewhere
  • If money was exchanged


2. Review MOM regulations together


Some helpers may not fully understand Singapore’s strict employment laws.


Explain clearly that:

  • Working for another employer is illegal
  • It may affect their work permit
  • Both parties can face penalties


You can refer them to official MOM guidelines for clarity.


3. Document the situation


If you discover evidence of illegal employment:


  • Keep screenshots or messages
  • Note dates and incidents
  • Record conversations professionally


Documentation is important if the issue escalates.


Should you report it?


If the helper has knowingly engaged in illegal part-time work repeatedly, employers may consider reporting the matter to MOM.


However, every situation is different. In some cases:


  • A warning and proper education may resolve the issue
  • Miscommunication may be involved
  • External parties may have encouraged the helper


Professional advice from your maid agency can help you decide the best next step.


How to prevent this from happening


1.Set clear expectations early


During onboarding:


  • Explain work permit rules
  • Discuss rest day expectations
  • Clarify household responsibilities


2.Maintain open communication


Helpers who feel respected and supported are often more likely to communicate honestly about concerns or financial pressures.


3.Work with a reliable maid agency/platform


A trusted agency/platform can help:


  • Educate helpers on regulations
  • Provide employer guidance
  • Assist with conflict resolution
  • Support both parties professionally


At Ministry of Helpers, we support employers through every stage of the hiring journey, including managing concerns responsibly and legally.


Frequently asked questions


1.Can I allow my maid to help my relative occasionally?


No. Helpers can only work for the employer stated on their work permit.


2.Can helpers work during their off days?


They may spend their rest day freely, but they still cannot work for another employer, even voluntarily or temporarily.


3.Can employers be penalised too?


Yes. Employers who knowingly allow or arrange illegal employment may also face serious consequences.


Discovering that your maid may be working part-time elsewhere can be stressful, but it’s important to handle the situation calmly, fairly, and according to Singapore regulations.


Clear communication, proper documentation, and professional guidance can help resolve issues before they escalate.


You might be interested in:

Beyond Duties: 5 Meaningful Ways Employers Can Strengthen Their Relationship with Their Helper

Why Honest Interviews Matter: A Closer Look at Domestic Helper Hiring Practices

Why Experience Isn’t Enough When Hiring a Domestic Helper

What to Do If Your Helper Asks for Additional Benefits Beyond the Agreement

8 Things Employers Must Do to Prevent Domestic Helpers from Leaving Early

Posted in

Employers

Loading...

Top Categories

    Latest jobs

    VIEW ALL

    Latest helpers

    VIEW ALL