BLOG
Published on 16 Apr 2025 by Fern L.
Hiring a domestic helper from Indonesia can be a rewarding decision for many families in Singapore, especially with the country’s strong tradition of dedicated and hardworking helpers. However, if you’re thinking about hiring directly—without going through an agency—it’s important to understand the rules and challenges involved, especially with recent changes in Indonesian regulations.
Why direct hiring from Indonesia has become more complicated
In the past, direct hiring of Indonesian helpers was more straightforward. But today, the Indonesian government has implemented stricter guidelines to ensure the welfare and protection of its citizens working abroad.
One of the most important requirements now is the E-PMI (Electronic Pekerja Migran Indonesia), which is a mandatory document for any Indonesian worker going overseas. This digital certification—replacing the former KTKLN card—is only issued if the helper is processed through a licensed Indonesian placement agency (P3MI).
Without an E-PMI, helpers are likely to be stopped at Indonesian immigration and denied boarding at the airport, even if all other documents are in order.
While some helpers may still try to leave Indonesia on their own, this comes with significant risks and is not recommended. Both the helper and the employer may face delays, complications, or even penalties if the proper process is not followed.
What you need to prepare as an employer in Singapore
If you are committed to hiring an Indonesian helper, it's essential to ensure you have all the required documents and processes in place on your side:
- Employment Contract that complies with both the Ministry of Manpower (MOM) and the Indonesian Embassy requirements
- In-Principle Approval (IPA) issued by MOM
- Security Bond and Medical Insurance
- Declaration Form, signed by both you and your helper
- SG Arrival Card (SGAC) submission before your helper enters Singapore
What the helper needs to have
From the helper’s side, the following documents are needed before she can travel to Singapore:
- A valid passport (with at least 6 months' validity)
- Flight tickets to Singapore
- An approved E-PMI document from Indonesia
Navigating international hiring requirements can be complex—but you don’t have to do it alone. At Ministry of Helpers, our Concierge Service is here to support both employers and helpers every step of the way. Whether you're going through a licensed P3MI agency or exploring alternative options, we can guide you through the necessary steps and documentation to give you the best chance of a smooth, successful hiring experience.
In certain cases, we may even assist employers who are considering processing a helper without an E-PMI by helping you understand the potential risks and the steps to improve the chances of a successful outcome. However, we always advocate for a transparent and compliant process to protect both parties.
You might be interested in:
Home Security & Safety: Training Your Helper to Keep Your Home Safe
What to Do If Your Helper Wants to Change Employers
Dos and Don'ts of Hiring and Managing an Indian Helper
Can I Deduct Costs from My Helper’s Salary? Employer Do’s and Don’ts
2025 Guide for Employers: Hiring and Managing a Domestic Helper in Singapore
Hiring a domestic helper from Indonesia can be a rewarding decision for many families in Singapore, especially with the country’s strong tradition of dedicated and hardworking helpers. However, if you’re thinking about hiring directly—without going through an agency—it’s important to understand the rules and challenges involved, especially with recent changes in Indonesian regulations.
Why direct hiring from Indonesia has become more complicated
In the past, direct hiring of Indonesian helpers was more straightforward. But today, the Indonesian government has implemented stricter guidelines to ensure the welfare and protection of its citizens working abroad.
One of the most important requirements now is the E-PMI (Electronic Pekerja Migran Indonesia), which is a mandatory document for any Indonesian worker going overseas. This digital certification—replacing the former KTKLN card—is only issued if the helper is processed through a licensed Indonesian placement agency (P3MI).
Without an E-PMI, helpers are likely to be stopped at Indonesian immigration and denied boarding at the airport, even if all other documents are in order.
While some helpers may still try to leave Indonesia on their own, this comes with significant risks and is not recommended. Both the helper and the employer may face delays, complications, or even penalties if the proper process is not followed.
What you need to prepare as an employer in Singapore
If you are committed to hiring an Indonesian helper, it's essential to ensure you have all the required documents and processes in place on your side:
- Employment Contract that complies with both the Ministry of Manpower (MOM) and the Indonesian Embassy requirements
- In-Principle Approval (IPA) issued by MOM
- Security Bond and Medical Insurance
- Declaration Form, signed by both you and your helper
- SG Arrival Card (SGAC) submission before your helper enters Singapore
What the helper needs to have
From the helper’s side, the following documents are needed before she can travel to Singapore:
- A valid passport (with at least 6 months' validity)
- Flight tickets to Singapore
- An approved E-PMI document from Indonesia
Navigating international hiring requirements can be complex—but you don’t have to do it alone. At Ministry of Helpers, our Concierge Service is here to support both employers and helpers every step of the way. Whether you're going through a licensed P3MI agency or exploring alternative options, we can guide you through the necessary steps and documentation to give you the best chance of a smooth, successful hiring experience.
In certain cases, we may even assist employers who are considering processing a helper without an E-PMI by helping you understand the potential risks and the steps to improve the chances of a successful outcome. However, we always advocate for a transparent and compliant process to protect both parties.
You might be interested in:
Home Security & Safety: Training Your Helper to Keep Your Home Safe
What to Do If Your Helper Wants to Change Employers
Dos and Don'ts of Hiring and Managing an Indian Helper
Can I Deduct Costs from My Helper’s Salary? Employer Do’s and Don’ts
2025 Guide for Employers: Hiring and Managing a Domestic Helper in Singapore